Inconsumercomplaints.com » Electronics and household app. » Review / complaint: BestDaam.com & Timtara.com - Good never received & non-professional people | News #123129

BestDaam.com & Timtara.com
Good never received & non-professional people

BestDaam.com: I ordered refridgerator & washing machine from BestDaam.com for which I didnt get a response for over 25 days flat. Multiple emails to customer service didnt got any responses back from them & the phone number provided on the portal is always switched off. I placed the order before budget & due to the delay from their end, I have to pay 1900 1600=3500 extra post the budget. Post writing an email to their CEO, I got a call back from a local vendor which was selling the goods at the price next stop (he didnt recall any discounts or prefered rates from the portal) & confirmed that the rates on the portal are not updated even after telling the company number of times. There carelessness caused me 1.5 months delay with 3500 of loss flat.

Order Number : 241602

Items Ordered :

LG Refrigerator Regular Top Freezer - GL-278VE5 (1 quantity)

LG Top Load Fully Automatic Washing Machine - T7222PFFC (1 quantity)

Price: Rs. 33, 453

Advance Paid: Rs. 400

Outstanding Amount Payable as Cash on Delivery: Rs. 33, 053

Timtara.co: Seems to be all these dot com e-commerce websites do not have a right business model & just started out of blue moon. They have so many users money stuck with them. I ordered a water purifier & a geyser from them thinking it would be convenient but it was anything but that. Numourous followups on email & phone always got an assurance that your product would reach in 15-20 working days (1 month) which never came. Later when I asked for refund, customer services stopped responding to emails. My money is stuck with them now & still struggling to get my refund. I have raised a charge back with my credit co., hope this might help.

Order No.

PRODUCT

OFFERS

UNIT PRICE

SHIPPING CHARGES

TAX

QUANTITY

UNIT DISCOUNT

TOTAL PRICE

DELIVERY TIME

SHIPPING ADDRESS

10217894

Remson Water Heater Geyser 15 Ltr. Metal Body (R_G)

None

Rs. 5, 999

Rs. 0

Rs. 0

1

Rs. 1, 091

Rs. 4, 908

Delivery in 10-15 Working Days

10217896

Kent Mineral RO Water Purifier (Grand )(GRAND)

None

Rs. 15, 999

Rs. 0

Rs. 0

1

Rs. 2, 909

Rs. 13, 090

Delivery in 10-15 Working Days

Total Amount :

Rs. 17, 998


Company: BestDaam.com & Timtara.com

Country: India   State: Karnataka

Category: Electronics and household app.

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