Dear Sir,
I purchased Solar Water heater from M/S Electrotherm Renewables on 04/01. The warranty of the system is 01 year.
Within 3-4 months of usage I found that the water Tank supplied by manufacturer was leaking.
I telephonically complained to my supplier M/S RAAHI ENTERPRISE and the tank was replaced with a new one.
After a period of about 2-3 months of i.e.in the month of about July, again tank started leaking.
I reported the problem to my supplier telephonically and subsequently by e-mail also and he (Mr. Badal Shah) along with company (M/S Eletrotherm Renewabe) engineer visited the location and assured to give proper solution with upgrade of proper tank material after consulting their R & D department.
Till date I am in contact with my supplier and following up with them but I have not received proper solution.
I am scared that they are delaying the issue intentionally so that the warranty period is over which just 2 months from now and then they can raise their hands.
Regards,
Virat Shah
Residence Address:
38, Bhagirath Homes,
Opp. Narol Court,
Narol,
Ahmedabad-382405
MOB:9638214328
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