Complaint / review / scam report
ELECTROTHERM RENEWABLES
SOLAR HEATER TANK IS LEAKAGE

Dear Sir,

I purchased Solar Water heater from M/S Electrotherm Renewables on 04/01/2011. The warranty of the system is 01 year.

Within 3-4 months of usage I found that the water Tank supplied by manufacturer was leaking.

I telephonically complained to my supplier M/S RAAHI ENTERPRISE and the tank was replaced with a new one.

After a period of about 2-3 months of i.e.in the month of about July-2011, again tank started leaking.

I reported the problem to my supplier telephonically and subsequently by e-mail also and he (Mr.Badal Shah) along with company (M/S Eletrotherm Renewabe) engineer visited the location and assured to give proper solution with upgrade of proper tank material after consulting their R & D department.

Till date I am in contact with my supplier and following up with them but I have not received proper solution.

I am scared that they are delaying the issue intentionally so that the warranty period is over which just 2 months from now and then they can raise their hands.

Regards,

Virat Shah

Residence Address:

38, Bhagirath Homes,

Opp. Narol Court,

Narol,

Ahmedabad-382405

MOB:9638214328
Author: trupti_virat123


Offender: ELECTROTHERM RENEWABLES

Country: India   State: Gujarat   City: Ahmedabad

Category: Electronics and household app.

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