My Name is Seema Kazi & I bought a Nokia C3 Handset through HomeShop18. I booked the order online using my credit card. While i was booking my order the picture of the handset dispalyed on the website was of black/grey colour. Also when I was placing the order, filling all details no where it intimated me or provided information about colors available or anything. Now when i ordered I received a pink color handset. I actually bought this as a gift for my husband & he cant use pink color.
All i asked is to replace it with black/grey color. Its really frustrating, no one at Homeshop18 are responsible enough to address my problem..all they can do is repeat tht script of we cannot do anything.
I am fed up calling up on their number & speaking to every new person n explaning the whole thing again n again. Is this fair..m not even asking for refund... i m just asking for replacing it with a different color. No where on their website is any information about color available. Please stop fooling ppl.
I would really appreciate some help.
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