Home Shop 18 / Intex DVD player R 161
Received wromg product and freebie not included

I had ordered the following an Intex DVD Player R161 as per the order details below:

Sub Order Number 30390229

Order Number 900296559

Merchant Name and Number Intex Technologies (125)

Item Number/Product Number 75922

Item SKU No 14Jn0-R161-IT

Item Title Intex DVD Player Model No: R161

I was also offered a 10 Movie set in two DVDs free with the above as follows:

Sub Order Number 30390231

Order Number 900296559

Merchant Name and Number Mitashi FreeBie Ltd (285)

Item Number/Product Number 76660

Item SKU No MOVIES-RVT-MF

Item Title 10 Movies in 2 DVDs

Item Quantity 1

However they delivered a lower end model R 165 and also they have not sent the DVD set. Complaints have had no responses so far. I suppose that in addition to this listing I ought to make a formal police complaint under section 420IPC as well as Cyber crimes