Purchased IFB SENATOR 6 KG Washing machine on 21.10.2010 with 4 years warranty. The machine has had perpetual problems from the time of purchase. Every month technician has to be called to attend to the faults. Machine does non operational at least 7 days in a month. Till date under warranty IFB has changed the drum - 3 times, motor 2 times, heater once, front door packing 2 times, time4 4 times and various other minor problems have been attended. With the amount spent on the parts IFB could have replaced the defective piece. Today also the machine is not working reason stated in awaiting spare part. Have sent number of messages on IFB web site but have had no response.
Kindly take up with the manufacturer.
S.K.Bhatia
Tel:9920955452
E-mail: [email protected]
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