I have purchased a direct drive Lg washing machine model number 1256 qdp ..7 kgs, from Pai Electronics Udupi on 22nd dec.
there is a lot of vibration especially when the machine is in the dryer mode. The Lg service men came in two times, both the times after repeated calls, and the reason they give for the vibration is that the floor is uneven!!! This is India, and quality control is pretty poor here and hence the floors in most of the building are uneven, I guess i should have asked them about this before purchasing machine worth 35, 000... where in I could get the same product by IFB for 10, 000 less??? What I am asking is that wouldn't you have any method of correcting the unevenness by adjusting the legs??? I went in for this machine, my first LG product, since i have heard of a very efficient after sales service by LG... but I am surely unsatisfied! I hope my complaint will be attended shortly and the issue be resolved. Otherwise, I am very satisfied with the machine, its an excellent one... on par with the Frigidaire machine I was using abroad... This is a small problem, which can be fixed by an efficient technician... please read between the lines!
My Cell Number is 9481766785... Name Divya Hegde, location: Manipal.
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