Micromax x250
Service centre not serviced handset

Respected Sir/Madam,

Maine 6 Nov ko micromax company ka modal no. X250 ka handset Kota se purchase kiya tha. 3-4 months k baad hi handset me slow processing ki problem or battery back up ki problem aane lagi. Problem jyada badne par me first bar Shopping Centre, Kota (Raj.) wale sevice centre par gaya. Waha SHAILESH naam k excutive ne handset check karne k baad kaha k "Software ki problem he. Service ki to guarntee nahi he, me ghar pe set service karta hu 2 din me apka set complete karke de dunga 200 Rs. charge lagega. Maine guarntee period hone k karan rupee dene se mana kar diya or job sheet banwa kar set company me de diya. Batai gai date k baad kai chakkar lagane k baad mujhe mera set diya gaya. Set me slow processing ki problem khatm nahi hui balki 1 nai problem shuru ho gai. Set har 1-2 hour me switch hone laga. Me dubara service centre gaya or problem batai. Unhone phir job sheet banai or 3-4 din baad aane ko kaha. Jab me fix date ke baad set lene pahuncha to unhone mujhe kaha set thik hone jaipur jayega 4-5 din baad me aane. Is tarah unhone mujhe 6-7 chakkar lagawaye. Kai chakkar lagane k baad mujhe mera set mila lekin is baar bhi purani problem thik hone k bajaye nai problem ho gai. Hanaset har 30-40min me switch hone laga. Me 3rd baar 30-10 service centre gaya or problem k bare me bataya or set repair karne ko dene laga to MANOJ naam k excutive ne kaam jyada hone ki baat kehkar set lene se hi mana kar diya. Jab maine CONSUMER COURT me complain karne ko kaha tab unhone set liya lekin aaj 1 mahine se bhi jyada samay beet jane k baad bhi mera handset mujhe nahi lota rahe he. Har bar kehte he ki handset Jaipur jayega ya phir software mangvaya he jab aayega tab thik karenge. Kuch puchhta hu to thik se baat nahi karte or Battamizi se baat karte he. Phone karta hu to kai baar Switch Off/ Out of Range batata he or jab phone lagta he to uthate nahi he. Job sheet par office ka contact no. bhi uplabdh nahi he.

Reply must please. THANKS

YUDHISHTHIR GAUTAM SERVICE CENTRE ADD.

9529511398 VIVEKANAND SCHOOL K PASS

IMEI NO. 910001058341501, 910001059831500 SHOPPING CENTRE, KOTA (RAJ.)

email: [email protected] EXECUTIVE: MANOJ - 8058995439

SHAILESH