Dear Sir,
I regret to inform that I have bought one Mobile ph model F8 from Naaptol after seeing their Advt in a newspaper and paid cash on 24/06 (COD) but found that the mobile was defective. After calling customer care at 9223516148 they told me to return the same and they will refund me within 7 days. I returned the Mobile by courier and having the POD which proves that they received the same on 29/06.
Now, it is almost two months has passed and still the refund didn't reached me and whenever I call their customer care they always repeat the same words that within seven days I will get my refund. I have almost called them for atleast 15 times. It seems that they are in cheating business and openly doing it by giving newspaper advt.
I request you to kindly look into this matter and help me to get refund and also leagal action must be taken against such company.
Aniruddha Banerjee
(M) 9830038388
Kolkata, West Bengal
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