This is a complaint аbout:
383, 100 feet road, HAL 2nd Stage, Indira Nagar
Opposite Sony Center
Bangalore - 560038
Karanataka
This Aircel Store is the height of imposssibilty! The worst Mobile Shop I have ever been to.
I know that by lodging a complaint here, no conclusion or required help is going to turn up, yet I am writing this here in order to inform all my fellow Readers and Mobile users about the heights that this Aircel Shop has achieved.
It has been 3 months that I have bought an iPhone 4 (bought on Nov 26) from this Store from one of the Dealers named Chiranjeevi.
He sold me the phone confirming that I could buy the unlocked version of iPhone 4 phone from him shop. Since, it was some late hour in the night, he did not provide me the iPhone bill. Yet he promised me that he would be sending the bill to me via the Courier service by jotting down my address the very next instant.
Since then to this day, after repeated calls and visiting the store, that particular Dealer hasnt provided me the Bill.
I have been facing certain technical issues in the phone like unable to hear voices on the other end, speaker issues and the like but even that my Phone is under warranty, I have not been able to get the same rectified just because of the negligence and carelessness of the iPhone dealer.
After one or two months of buying this phone, I have been visitng this Shop like a Madman yet to no avail.
One other of the Dealers called Madhu, that I got in touch with, promised me the same things yet he hasnt been picking his personal cellphone or even addressing the landline after me and my friends' repeated calls. Once my friend had to call 25 times in a row to the Dealer in order to make him pick the Call!
This is the height to which any Shopkeeper would fall!
I have been to the Store around 5- 8 times & called them around 35 times till yet but the Dealer who knows my issue is found either missing or absconding and I am made to wait for around 2 hours or so only to let me know they havent been able to make the Bill. I say, the heights, here I am not able to even use my Phone which costs a large monetary amount and at the same time, I am not even able to consult the Apple Care for the same just because of this Aircel shop and the specific Dealers namely Chiranjeevi and Madhu.
Such the height, they do not even pick up the call and even cut it sometimes. This is the height of an Organization making every effort on its own to lose its own reputation. I repent the day I visited this Store to buy my iPhone. The Shop strictly DOESNT DESERVE TO ASSOCIATE ITSELF WITH SUCH A REPUTABLE FIRM CALLED APPLE IF IT CANNOT TAKE THE RESPONSIBILTY TOWARDS ITS END USERS. I AM HIGHLY FRUSTRATED AND DEJECTED FROM THE RESPONSE I HAVE GOT FROM THIS SHOP.
I HAD IDEAS TO GET AN AIRCEL CONNECTION FOR MY PHONE IN NEAR FUTURE YET I WILL CHUCK OUT THE PLAN THINKING THIS IS THE WORST AND THE MOST INCONSIDERATE ORGANIZATION IVE EVER COME ACROSS.
I even called up the Aircel Customer Care number asking for help but they were as plain and indifferent as the actual people in the Store.
I say, if the shop is not at all interested in retaining its professionalism and charisma, why are they even selling iPhones? It wouldve been better had they told me if they cant provide bills on buying products from their Store. I swear, I wouldn't ever have come across to this Shop then.
Even buyin a one rupee pencil gets you a bill. But the Aircell Store? Completely useless and wortheless.
THUS, I WARN EACH ONE OF YOU READING THIS POST TO NEVER EVER BUY THEIR SERVICES OR HANDSETS FROM AIRCEL BECAUSE TOMOROW, LIKE ME, YOU MAY ENCOUNTER USELESS DEALERS LIKE CHIRANJEEVI OR MADHU OR EVEN MORE USELESS SERVICE EXECUTIVES FROM AIRCEL.
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