» » Samsung Galaxy S2 - Refund of money against defected model | #495449

Complaint / review / scam report
Samsung Galaxy S2
Refund of money against defected model

Sir

i had purchased Galaxy S2 online from Homeshop18 on 12th November'2012 which was received to me on 20th Nov'12. From the first day, the phone started creating problem like hanging problem after 2 or 3 days i found more problems like automatic phone restart, camera hanging, dead screen, network issues thus finally i decided to go to service center regarding this issue on 26th Nov'12. After collecting the phone on the same day from service center the problems remains the same. Then again i went to service center on 30th Nov'12 and now we are told that its motherboard needed to be replaced.

Now i do not want to replace its motherboard because its a brand new phone just 2 or 3 days old. How can they expect from users to accept such kind of defected piece again.

i am totally frustrated with Samsung support and service, i only want them to refund my paid amount for this manufacture defected device.

Total price of this phone is 26, 000

Please Help me

my complain registration number is 8443728138

email at: me_vandana2005@yahoo.com
Author: vandana.s


Offender: Samsung Galaxy S2

Country: India   State: Uttar Pradesh   City: Lucknow

Category: Electronics and household app.

1 comment

smhsn18 20 December 2012, 5:34 AM
HI Vandana,

Kindly provide your complete order no or contact details so that Homeshop18 can provide you adequate response to your concern.
As the complaint raised by you does not provide complete information regarding the order no we are unable to contact you for a speedy resolution

Regards
For: Tv18 Home Shopping Network Ltd.
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