I am Amrut Patel.. Actually I purchased Sony Digital cam.
Model No: DSC-W690
Date of Purchase : 17-Nov-2012.
Reliance digital Address: Veer Savarkar Road, Hyderabad-500027
BILL NO : #0003
I bought a product from the above mentioned reliance digital address store. At the time of purchasing I discussed with Staff member venkatesh.t. EC ID : 59001929 that what is the benefits to buy a product from reliance digital with price 9300R.s. He told me that if you buy a product from reliance digital in case of any damage in your product you have to come to nearest reliance digital store the problem will resolve by us with in short time.
And I faced some problem regarding to battery and I came to reliance digital store near kachiguda. And I discussed the problem with reliance digital staff. And I am just socked after every bodes response .They told me you have to go personally to Sony service center and clear your problem we will not help you only we will give you address.
So what is the benefit to purchase product from reliance, actually the product is available online at R.S 8700. from best dealer . If you want to check the price go www.tradus.com…… Eventhough there is less price I purchase product from reliance with R.s 9300. And i am not satisfied. with your staff review.
If customer face some problem where he go…..Not to service center he go where he bought the product.
And your Staff Member VENKATESH.T, E.C ID 59001929 is a big big big big lier…..He break my TRUST.. AND I AM SURE THAT I WILL NOT DEAL ANY PRODUCT OR VISIT YOUR RELIANCE STORE ANY MORE…..BECAUSE I HATE LIRE….And I asked for him ID the first of all the staff refuse me to give him ID…And after some discussion they provide me….
Personally very bad experience I faced …..That is my first and last deal with RELIANCE DIGITAL…..Actually I also planed to purchase HARD DRIVE OF SEGAT ….but after that experience i drop my plan…….
I hope your staff should be clear at the time THE customer purchase the product…..Because it is the metter of trust…
One more thing i have to mention that i asked your staff how may I complain they give me not any guidance... And I told them I want to meet manager ... Every body telling I am manager discuss with me.. I found here three manager....