Complaint / review / scam report
Croma
Defective Morphy Richard Microwave

Hello,

Bought a Murphy Richards Microwave from Croma in Nov 2012. The very first day I made microwave popcorn and started seeing flames coming out of the microwave. Called Croma, they said contact Morphy directly (BTW had taken 2 years extended warranty in addition to regular 2 years warranty that comes with this microwave). Calling Morphy Richards a couple of times, they sent one person to take a look at this. He came and told us not to make popcorn in the microwave!! I am talking about microwaveable popcorn!! If you do not make that what the hell is the microwave for?

So he comes and puts some whitener on the appliance. And this happens the very next day when we were trying to make a papad. Called him again..

and he comes and does the same thing again. In the meanwhile, Croma fails to do anything. They were like call the company directly.

Will never ever buy anything from Croma again. If you f**king do now want to provide any after sales service, who wants to buy there?

Girish
Author: Girishc78


Offender: Croma

Country: India   State: Maharashtra   City: Pune

Category: Electronics and household app.

1 comment

Cromaretail 16 January 2013, 6:39 AM
Dear Customer,

Please provide us your purchase and contact details. You can also mail us on social@cromaretail.com or arrange a call back from us by sending an SMS “Croma” to 56677

Regards,
Team Croma
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