Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel - DTH reinstallation | News #66888

Airtel
DTH reinstallation

Customer ID : 3003047519

This is the worst kind of service which i have ever received from a Digital provider, i booked my slot for reinstallation on 10th nov and the executive over a call had mentioned that an engineer will be at my place on 12th, but thanks to the wonderful customer service at 12150 every time they have a new story,

1) Call 1: They told me that the executive will install the box on 12th after noon, and i paid Rs300 for the installation charges.

2) Call 2: They told me that the executive will be there by 1 PM

3) Call 3: They said that the engineer will be at your place by 2 PM and i was given a number which was not working 9949011374

4) Call 4: They told me that the installation will be done on 26th as the date mentioned is on 26th

5) Call 5: Within 2 hours an executive will come to your place and do the installation.

Just to get a dish installed i have to call so many times and i had to take a leave so that the connection is in place during the weekend, now nothing has happened.

Now i am so dissapointed that i am planning to change my connection.

Koteshwar M

Mobile:9502243159


Company: Airtel

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Electronics and household app.

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