Hi, I had a very bad experiance with this Optical shop. Igate optics in Kasturi nagar. I bought a new lens and while buying the lens the shop keeper advised me to go for scratch resistant lens and thin glass from essilor. I also agreed for it and had to pay twice the cost. Within a month, the lens had lot of scratches inspite of good maintenance from my end. (while the earlier lens I had came for 4 years). When I contacted them, their response was very poor. Moreover the shop keeper Deena mentioned that they are not responsible for it and it is only because of my maintenance. Their response towards customers and handling them is very pathetic. I will never go to this optics in my lifetime again and waste my money because of the poor customer service and also because of the poor quality lens which they provide in the name of Essilor / Crizal. I would also suggest the same to my friends 'Never go to iGate Optics' for any of your Optical requirements.
0 comments