I want to draw your attention about the poor service provided by the BSNL sancharnet internet
dial-up service.It's more than 2 months now that the internet service is out of order here in
Dhanbad, Jharkhand and no steps has been taken to resume the service despite repeated complaints
from the subscribers like me here in Dhanbad.
I've met the internet in charge officer, even given a complaint letter to the General
manager's office at Dhanbad, but without any result.Also I have e-mailed to the customer care
in the Delhi office, but none of them bothered to respond, leave alone fix the problem to resume the
the internet service.
BSNL has not closed the Sancharnet dial-up internet service and in their Sancharnet website,
they claim that it's their most popular and widely used internet service, yet strangely enough
it seems that they are making no effort to resume the internet service here in Dhanbad.
I request you to please make contact to the BSNL officials to aware them about this problem so
that the problem can be fixed and we in Dhanbad(Jharkhand) can get access to the dial-up
MY details are as follows -
Name - N I L A N J A N S I N H A
PHONE - 0326 2310812, 09835512731
CITY - DHANBAD
ADDRESS- NILANJAN SINHA, C/O SRI T.K.SINHA
PROFESSOR COLONY, CHIRAGORA
DHANBAD, JHARKHAND, PIN 826001
e-mail - email@example.com