I am really disappointed with the service provided by BSNL.
Past all these days I was calling on BSNL exchange for rectifying the problem on these phone no’s (080-25726100 & 08022931767).
On Friday morning when I enquired regarding the complaint, they informed me that there is a cable issue and same will be rectified by afternoon. Nobody called or turned back on Friday.
As a user I felt very bad that why I had selected BSNL for broad band connection.
On Saturday morning I thought let me have a chat with the officers in the exchange and confirm when the same can be rectified. And I was shocked with the answer from a lady officer from the exchange.
Officer’s answer:- THIS NUMBER DOES NOT BELONG TO THIS EXCHANGE.
All these times I was promised the same will be rectified and I lost all my hope and trust in BSNL due to the officers who had attending the calls.
I had written a mail to assistant general manager for the same and no action was taken or I have not received any reply.
If there is anyone who there to take care of such issues please reply or call me. My contact no is :- 9845604460
I am sorry that I am unkind in this mail, since I had very bad experience which I didn’t expect.
Please find broad band details below.
Name: Aju De Thomas
Phone No : 080-25745417
Consumer No : 52332208
Address : #27, Ground floor,
11th A cross, Pragathi Nagar.
Bangalore – 560 068
Regards, Aju
Mobile: 9845604460
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