I am pissed off with Airtel's customer service representative especially in Chennai. I wanted an Airtel internet connection for which I contacted a person named S. Babu from Airtel and paid him Rs. 2700 (Rs. 1500 for modem Rs. 1200 for First month subscription fees). He told me I would get a connection within 4 working days. I contact him after a week and he then says that our subscription form has not been processed. He asks for another week’s time. I call after 1 more week and he now says that their system is undergoing maintenance and that it would take one more week to get the account activated. I thought I would better wait rather than approach another service provider because anyways any other provider would take some 4 - 5 days. I call Babu again after 1 week and this time he really pisses me off. He says that my account has been cancelled and I would get my money back in 10 working days. Despite giving them so many chances of making amends and saving face, Airtel eventually proved that it employs people who are nothing but thugs. They rob you of your money, waste your time and frequently come up with stupid excuses. Please believe me, if you have another option go for it. Do not waste your time and money on Airtel internet connection. It is a company which is run by thugs! Now I do not know whether I would get back my money leave alone the internet connection!
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