It is unfortunate that there is no one responsible to attend the telephones for registering a complaint with BSNL Ernakulam
with regard to connection problems of Internet Broadband.
Even if somebody picks the phone, they will pass the buck to the next person and relieve himself!
The result is that we have to spend a lot of time and money on local calls without getting any results!
It will be useful if someone responsible can be available to atleast attend to the grievances of the customers
and take care of the complaints.
Regards,
Jacob Mathew
Ph: 0484 2532921
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