Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel GPRS - Airtel GPRS disconnects after every 3-4 minutes of connection | News #18255

Airtel GPRS
Airtel GPRS disconnects after every 3-4 minutes of connection

I've been using Airtel GPRS for almost an year. Things were working fine and I was happy with the service. But since the last 2 months Airtel GPRS disconnects automatically after 3-4 mins of being connected. I spoke to Airtel Customer Care and after making almost 10 calls they could give me the exact cause - that Kalyan-Dombivili are weak cell sites and so GPRS has connectivity issues in these areas. I spoke to a senior exec - Vandana in the GPRS helpdesk and she said there is no ETA for this.

Airtel stands to lose its huge customer base if the response is so unclear.


Company: Airtel GPRS

Country: India
Site:

Category: Internet & Web

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