I bought flowers from http://www.fresh-flowers-india.com/ using my Debit card. The Money got deducted and was paid to the merchant but the flowers are still not delivered. I am trying to contact their helpline no but no one is picking up the call. Even their is no response from email which is written to them. The price of the product is 825 and on their website its shows that the order is processed even though the recipient has not recieved the flowers. I contacted CC avenue who are the payment gateway for this merchant but they refused to help me out as they mentioned that the money is credited to the merchant. Please help me how can I get my money back and how is it possible to get this merchant deregistered.
Below is the product details of the Item I purchased.
Order No. F48042
Order Date 10-May-10
Delivery Date 10-May-10
Payment Status Recieved
Order Status Processed
Item (s) ID Item Price Qty
FL044 Pink Profusion 825.00 1
Address of Merchant mentioned on website :
Fresh Flowers India
3/21, Jungpura Extension
New Delhi 110014
Helpline : 91-991.081.1225
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