Grievance regarding ABUSIVE calling
I am a platinum regular airtel customer and have a landline (4318188) & mobile airtel connection (9810162183) which is in use. We had also taken up broadband connection from airtel (4540103) which unfortunately gave us a lot of problems as for months at end the internet never used to work hence we got it disconnected.Inspite of the fact that the internet was not working airtel had been sending us bills and we had spoken to the customer care that if the internet was not working then on what basis were these internet charged bills being sent to us. Regarding this internet connectivity problem which we had been facing with we had spoken to Mr. P.L.Gupta at this no-4441255. He assured us that somebody shall come from the office to sort out the problem, but nothing of this nature ever happened. We still continued to receive bills which were absolutely not valid and when we tried speaking to Mr Gupta he was never available.
Now since past one week, all of a sudden, we stated receiving continuous abusive calls after every 2 minutes from airtel connection center from this 43710624. The caller was very rude, illiterate and he used very bad abusive language which he had no right to do so. He crossed all limits when he continuously started called my school going child and ailing mother with the same abusive language giving them unnecessary mental torture. I am taking legal action against this sort of behavior. All this mental torture for a meager amount of Rs 2000/-. Is this the way airtel works?
Money had never been an issue. Kindly go through my past payment records. All my payments have been made very timely. If Mr. Gupta had sent in some decent airtel officer we would have sorted it out in an amicable manner but this is a bit too much. I am now planning to take strict legal action this collection center agent for the sheer mental harassment which he has given to all of us. He has no right to call my family members & everybody else for payment for the phone number which has been disconnected. This is ridiculous attitude on your part.
Please intervene and get this sorted out on priority. Please do the needful at the very earliest
Mr. Ajay Bhalla