After giving so many complains
Speed 999 unlimited plan 1mbps but download speed is 40kbps for Phone No 02224179697
I had requested MTNL mumbai to change my DSL 495 combo plan to 999 Unlimited on 11th April the plan has been effective from 12th April but my speed is coming of 495 plan which is 40 kbps and it should come 1mbps for 999 unlimited which till date after giving 20 to 30 complain and regularly I am calling for there 20 -25 days they say there is problem with server it will be shortly solved or its the problem with exchange kindly donot call on holidays cause it is not working and may such reasons. Kindly help me with this cause the bill will be charged from 12th April for Rs.1000/- and 180 for phone but in combo pla it was 495 and they will charge me for new plan which is 999 and giving me speed for combo 495.
Now the Bill is charged Totaling Rs. 2000 and still I am getting 40 kbps speed and they have deducted 500 for security deposit which is already taken by them when I had taken thier services that was total 1500... now what more they need
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