The Company promises to give a broadband speed upto 320kbps as per their DSLunlimited 395plan,
However after 3 to 4 months of usage they have cut down the speed to a maximum of 37kbps.
When i went to their office with my grievance they flatly said that this is the maximum u can get in an unlimited plan.
So the problem is that they don't deliver as per the terms of their promise.
I request the forum to look into the matter as soon as possible.
(P.S. the complaint is for MTNL Mumbai)
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