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No info abt succesfull order no-100000296

I hav ordered SG Protective Shorts Cricket Briefs of amt rs. 464/- on April 3.

my order is given below...

Order # Date Ship To Order Total Status

100000296 4/3 kalyan thanikonda 487.20 Processing View Order | Reorder

its status is still in PROCESSING??? when i sent a mail to [email protected], i got a reply that it vl dispatch via Fedex on april 12 .

but till now i didnt get any shipment info or any reply for my mails after that... i want my order ASAP or else return my amount...