Complaint / review / scam report
Aircel
Disconnection

I have purchased Aircel Super Pro 3G dongle SIM on 5th December in Dhanbad. I recharged it with 447 unlimited plan. After 3G data 2GB was exhausted it switched over to 2G, no problem. But from last 3 days it is getting disconnected every minute on its own. Everytime I remove from my Laptop and connect it gets connected but after a minute it automatically gets disconnected with a prompt "SIM card not detected or is Invalid".I contected customer care and they told to recharge main balance with any amount. I then recharged it with Rs.20 but the problem still persists.

Mine is a dongle SIM with number 8507789929.
Author: sharmaritunjay


Offender: Aircel

Country: India   State: Jharkhand

Category: Internet & Web

1 comment

aircel_india 26 December 2012, 1:17 AM
Dear sharmaritunjay,

We regret for the inconvenience caused. Your issue has been escalated to the circle, We shall get back shortly. You can also write to us at aircelsocialmedia@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Social Media Team
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