Complaint / review / scam report
Airtel
Not yet installed broadband connection

Issue - Applied for Airtel broadband connection on Dec 4th and submitted all the papers on Dec 8th. Airtel didn't installed the broadband and they are not replying when it can be installed.

Here are the follow-up details.

Dec 4th - Raised an online request for broadband request. As per below a representative was supposed to call me in 48 hrs. They called me

after 36 hours.

Dec 8th - Submitted the application

Dec 13th - Dec 16th - Followed up with Airtel customer service - Complain number 25968176

Dec 16th - Sent an email to 121@in.airtel.com with subject Complain Id - 25968176

Dec 18th - Sent an email to apellate.southabts@in.airtel.com - No response

Dec 21st - Sent an email to Sunil Mittal. Waiting for response

Details of the application

CAF No - ONBANGA00213581

Transaction ID - 1204994068

Transaction Date & Time - 2012-12-04 08:29:50.746356

Amount - 500

Cell number in the form - 809-501-2504

I look forward for your response and immediate action.
Author: vmsharan


Offender: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Internet & Web

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