Complaint / review / scam report
Tata Photon
Excess Bill for only 1 month

I have been Using a TATA PHOTON PLUS with no- 9246532535 for about an year, I'm on plan of Rs650 per month Exclusive of Taxes, Every Month I Usually Pay Rs.700 - Rs.800 as a bill payment in the month of October/2012 I had a bill of Rs.3400.00 . I was surprised to see the bill.... on top of it i get a minimum of 5 calls from TATA about the bill payment, I ask them about the bill clarification none of them have given me the correct clarification on this issue... From the recent day I'm getting some calls stating that they would pull me to Court if at all I don't Pay the entire, I donno where are we living, Either in Hyderabad or at some Forest.

The calls which we usually get The person on the other hand will be thinking that he is my boss. I don't know what to do....kindly let me know how to overcome this situation.

Regds

Rajeev.
Author: ajiv31


Offender: Tata Photon

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Internet & Web

2 comments

Tata Docomo 4 January 2013, 2:46 AM
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata Docomo 15 January 2013, 4:58 AM
Dear Customer,

We would like to inform you that there is no wrong billing and you are charged correctly as per the usage and rentals

Thanks and Regards,
Customer Care
Tata DOCOMO.
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