FILE A COMPLAINT

Reliance
Deduction of balance

Hi,

I am Saurabh Gautami m using Reliance GSM Number from last 5 yrs and my mobile number is 9555902757

.. i am the oldest customer bt now i am facing problems in rcom mobile internet services... I had activated reliance gsm unlimited whats app and Facebook plan of Rs.16 by dialing *777*16#, every time i opens my whatsapp my balance start deducting. If my balance is deducting even after recharging this pack, then what's the use of this recharge??? and rcom.co.in the official site of reliance... given matter about free unlimited whatsapp and Facebook on rcom.co.in is With WhatsApp you can not only send and receive messages to individuals or groups but you can also share pictures, videos & your location. Now with Reliance Mobile's new offer you can stay connected at just Rs 16 per month. Send unlimited messages, pictures & videos to your friends and family across the globe via WhatsApp. Please i want someone to take a look over this situation money is not grown on a tree...

Author: sau@123

Company: Reliance

Country: India State: Delhi City: North West Delhi

Category: Internet & Web

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2 comments

RCOMcare 8 January 2013, 7:10 AM

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,
RCOMcare

Complaint

RCOMcare 14 January 2013, 12:26 AM

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Complaint

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