Inconsumercomplaints.com » Internet & Web » Review / complaint: Reckon Infotech - Professional Frauds Gujarat | News #501143

Reckon Infotech
Professional Frauds Gujarat

We recently hired Reckon Infotech to complete some minor programming and SEO for web business. Company gave us a written quote to charge 8, 000 IR, monthly for SEO but no where in the contract said we had to pay 3 months in advance which was 24, 000 IR (Indian Rupee). Still, since we were so desparate, we paid FULL amount up front.

Company gave us another quote to do minor programming changes which was quoted in $356.00. Funny that they told us to pay SEO fees in Indian Rupees, but other amount was quoted in USD.

Anyways, we didn't wanted to waste time so we paid ALL $356 converting into Indian Rupees immediately as well even though 2nd contract said to pay 25% advance and rest after completion of the programming and testing.

A month has gone by, not only company screwed up our website, but gave us fake promises to get our business. It was terrible to get them to call us back. Lack of communication and the owner's wife was suchly rude on the phone.

Here is the kick - once we realized that this company is not worth our time, we asked for refund. Of course both of their contract DID NOT mention NO REFUND POLICY. So we asked Riddhi Rawal to return our money since the programming they did was completely garbage, didn't even touch SEO work. She just simply told us on the phone "no refund policy". WTF? If they are professional, shouldn't they mention this on the phone?

We still asked for refund for 2 months SEO fees since it was within 1st month we requested this amount. Company just failed to return any of our amount. Didn't even complete programmings that we paid $356 for plus showed us fake reports that said they submitted 8, 000 links for our website to search engines that 1st month.

Riddhi Rawal just sent us simple email..no links to prove her report that look "we submitted 8, 000 links" to Google.

I may be dumb on SEO but doesn't somewhere in Google says you just have to submit the main root site to google and then google's spider will crawl the rest??

Bottom line, Reckon Infotech may call themselves professionals, but they have no professionalisms on how to handle customer service, will manipulate you before to get your business and then give you a hell. So far we lost around $800 USD plus we lost money in our promotions since these people were doing trial & error on our site. We asked them before we start our promotion if it will interfere their work, they said "no no, go head, we do everything offline FIRST and then upload it live"... ya right!!

Save yourself time, hire better people to optimize and program your expensive website and don't go to Reckon Infotech thinking they cheap. You'll get worse service than what you pay them plus you'll have to deal with Riddhi Rawal's attitude.

Our business's profit was going to be donated to poors in India so they can live with daily necessities like we do, so since we were ripped off from Reckon Infotech and they won't return our money, we're taking it as we gave it to charity as they need it more than us. It's a fact that if you didn't earn the money, it won't last in your hands that much either so good luck POOR Reckon Infotech.

Anonymous
Anonymous
U.S.A.


Company: Reckon Infotech

Country: India   State: Ahmedabad   City: Bodakdev
Address: 204, Sky Avenue
Phone: 7940033997

Category: Internet & Web

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