I live in Abhirampuram, Chennai and switched to Airtel DSL (from BSNL) service about 3 months back, hoping to get better speed & good service. But, what I have now is spotty connectivity and poor service.
My problem is this..
Airtel Internet connectivity drops frequently and that too randomly. I rely on stable, high speed connectivity for my work and the frequent disruptions due to loss of connectivity is very annoying to say the least.
I have lodged several complaints to Airtel with no avail. Each time, an Airtel engineer shows up unannounced and tinkers around the line and make tall claims about fixing the problem, which doesn't seem to go away. These engineers are more interested in closing the ticket quickly than to actually fix the problem.
Airtel.. If you are listening, pl. respond and fix this problem.. Otherwise, you would loose a client soon..
Ram Viswanathan
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