Complaint / review / scam report
Airtel Broadband
BILL WITHOUT CONNECTION

Hi All,

Reg No- 080 42079530

I am really pissed-off with the service of Airtel. I requested for Transfer of

Broadband connection on 3rd Sep 2010 as I shifted to new house.In addition the

airtel guy came down and collected my documents on 5th Sep and charged Rs50/-

from me without giving me any receipt.

Despite my calls to Airtel for at least 100 times, I got the response on 21st

Sep that connection was not possible in my new area. Now, I have been slapped

with the bill for the period 5thSep to 4th Oct 2010. When I spoke to the

customer care, he was not only unsympathetic but also timid and said that I

should have requested for termination of connection. Now, my connection was

debarred from 3rd of Sep itself as I requested for transfer. So, theoretically

there was no connection at all.

My question to you is how can I request for termination of connection when

there is no connection???

When I said this to the customer care guy, he said that he was following the

standard process of Airtel.

Could you please help me as I am not going to pay the above bill at all as I have not availed this service and will never avail Airtel BB service in the future too. But Airtel bill dept is harassing me for no reason.

Regards,

Amit Chandra Prakash

Bangalore

9740011449
Author: acp2611@yahoo.com


Offender: Airtel Broadband

Country: India   State: Karnataka   City: Bangalore

Category: Internet & Web

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