Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel - Being billed even after cancellation | News #65861

Airtel
Being billed even after cancellation

I am fed up of calling Airtel and explaining to them that i no longer need your service. I don't know what to to terminate the service other than calling them. My broadband number was 02240110630.

Airtel gave me assurance that the service is terminated however for some strange reason they keep sending me bills. Ok, now the history, i called Airtel and requested to transfer my line to the new address X-XXX, Evening Glory. on i guess 4th of June however i got a reply from them that it is not possible to transfer as they have coverage there. If i remember correctly the line was disconnected at around 8th of June. Airtel send me a partial bill of Rs 1300 approximately (usual is approx 1800) and I paid it. I moved out of XXXX, Panch Smruti on 20th of June. I have a signed document from my landlord which states the end of lease on 20th of June.

Airtel on the other hand decided to keep sending me bills. Now i have gotten a bill from the end of June to the end of July. I called Airtel a week or so back explaining to you that i was not living in the said address (XXX Panch Smruti) or availed any of their services during that period. You said you will take care of it however nothing has been done until now.

There are 100's of witnesses and documentary evidence that i left the building including the partial bill of Airtel (Rs 1300).

I still get calls from Airtel asking if i want to upgrade my service. Airtel is doing this because i was a customer who paid his bills on time? I am forced to go to consumers court as i am getting reminder mails for payment.

I will wait for 2-3 days for you to respond and then will seek justice with the authorities. I will ensure that Airtel does not harass another tax payer of this country.


Company: Airtel

Country: India   State: Maharashtra   City: Mumbai Suburban

Category: Internet & Web

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