Please help me in resolving the issue Request you to go through all the below mails... and let me know why the connection is not possible...
The whole building is using Airtel connection...
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Prakash, Suraj (GE, Corporate, consultant)
Sent: Thursday, November 25 2:20 PM
To: '[email protected]'
Subject: RE: COMPLAIN [|BAL|Qrc2242093|]REFERENCE NUMBER 39708436
Hi,
I have never requested to cancel my connection (i.e. 011-46542676) I have only requested to transfer my connection. Pleaser read the below mails CAREFULLY.
And let me know the status.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: [email protected] [mailto:[email protected]]
Sent: Thursday, November 18 3:09 PM
To: Prakash, Suraj (GE, Corporate, consultant)
Subject: Re: COMPLAIN [|BAL|Qrc2242093|]REFERENCE NUMBER 39708436
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 18/11, you have expressed concern regarding delay in cancellation for your Airtel Account Number 13772556.
We would like to inform that your request for cancellation is already registered with reference number 1261845 and same is under process.
Our team is working on this and our executive will revert to you.
We seek your cooperation in this regard.
Please do write in for any further assistance.
Warm Regards,
Sanmathi. R
Customer Care Executive
Bharti Airtel Limited.
Now register your Fixedline & Broadband related Request & Complaint through interactive sms. For menu options, sms to 121 from your registered Airtel mobile. To register pls call 121 from your Fixedline
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 18/11 11:57:36 AM
Subject: RE: COMPLAIN [|BAL|Qrc2226749|]REFERENCE NUMBER 39708436
Thanks for your reply¿let me inform you that nobody has contacted me for
document submission.
So I again request you to Kindly either get my connection done by Saturday i.e.
20th Nov or please discontinue my connection with AIRTEL.
From:[email protected] [mailto:[email protected]]
Sent: Tuesday, November 16 8:11 PM
To: Prakash, Suraj (GE, Corporate, consultant)
Subject: Re: COMPLAIN [|BAL|Qrc2226749|]REFERENCE NUMBER 39708436
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 15/11, you have expressed concern
regarding delay in resolution of your request for your Airtel account number
13772556.
We would like to inform that your request regarding shifting is already
registered with reference number 385196 and same is under process.
As per the telephonic conversation with you on 9873459396, you were asked to
submit the required documents from your new address.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a very warm and fruitful
association with you.
Please do write in for any further assistance.
Warm Regards,
Madan Kumar S
Customer Care Executive
Bharti Airtel Limited
Now register your Fixedline & Broadband related Request & Complaint through
interactive sms. For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 16/11 03:10:13 PM
Subject: RE: COMPLAIN [|BAL|Qrc2216354|]REFERENCE NUMBER 39708436
Thanks Nageh. I am still waiting for somebody to contact me¿¿..Nobody from
airtel has reached me yet
From:[email protected] [mailto:[email protected]]
Sent: Monday, November 15 6:50 PM
To: Prakash, Suraj (GE, Corporate, consultant)
Subject: Re: COMPLAIN [|BAL|Qrc2216354|]REFERENCE NUMBER 39708436
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 15/11, you have expressed concern
regarding delay in resolution of your request for your Airtel account number
13772556.
We would like to inform that your request regarding shifting is already
registered with reference number 385196 and same is under process.
Our team is working on this and our executive will revert to you shortly.
We seek your cooperation in this regard.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a very warm and fruitful
association with you.
Please do write in for any further assistance.
Assuring you of our best of services at all times.
Warm Regards
Nagesh K
Customer Care Executive
Bharti Airtel Limited
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 15/11 03:09:00 PM
Subject: RE: COMPLAIN [|BAL|Qrc2189908|]reference number 39708436
Hi Ajith,
Thanks for the response. And as per your below mail I was expected to get a
response by 13th Nov. Kindly let me know the status¿as I have not recived any
response
Against my complain.
Kindly let me know If airtel could resolve my issue or should I discontinue my
association with AIRTEL.
Regards
Suraj
9873459396
From:[email protected] [mailto:[email protected]]
Sent: Friday, November 12 10:17 AM
To: Prakash, Suraj (GE, Corporate, consultant)
Subject: Re: COMPLAIN [|BAL|Qrc2189908|]
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 11/11, you have expressed your concern
regarding Delay in shifting for your Airtel fixed-line 01146542976.
We would like to inform that your concern has been registered with us with the
reference number 39708436 and the same will be addressed by 13-NOV 04:30
PM.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.
Please do write in for any further assistance.
Warm Regards,
Ajith Kumar
Customer Care Executive
Bharti Airtel Limited
Now register your Fixedline & Broadband related Request & Complaint through
interactive sms. For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 11/11 06:59:59 PM
Subject: Complain
Hi,
I have an airtel broadband connection on my cousin¿s name Ankur Sharma the
landline number is:011-46542976
I have shifted to Gurgaon and have applied to transfer my connection to Gurgaon
in second week of last month.
But I am still waiting to get my connection done.
I have again logged a case with customer care yesterday and I have been told
that it will be done in next 24hr. I am still waiting for somebody to get my
connection done.
My previous address:
48T, Sector-8, jasola vihar, New delhi
Current address:
37B, sushant appt, sushant lok -1, Gurgaon.
Kindly get my connection done before Sunday if it is not possible then kindly
disconnect my connection.
Regards
Suraj
0 comments