Airtel
Cheated

Hi,

This is to bring in to notice the wicked game Airtel played with me. I had an airtel

broadband unlimited connection number 01814636881. I never knew the plan, cause an Airtel agent gave it to me

saying this is the best plan for you, you will be charged just Rs 600 for 100 KBPS transfer

rate for unlimited data transfer. I was amazed and got what he has promised for full 2 years.

That is 100 transfer rate, unlimited data transfer for 660 (including taxes). I was over

satisfied, but few days back I changed my house and got my Airtel connection transferred. To

my utmost surprize my transfer rate dropped down to 15 . I called up Airtel, and what a

stupid excuse they gave me "sir the speed you were getting was actually a technical glitch at

our end, and now it is rectified and you will get this much speed only". Technical glitch for

the last 2 years, I was struck, technical glitch for 2 year. And moreover, is it my fault if

Airtel has a technical glitch that lasted for 2 years. This is the worst thing I have

encountered in my whole life. I am a software engineer my self and never saw a technical

glitch lasting that long. And moreover its Airtel's fault, why do I suffer cause of that?

People move ahead and I moved backwards with Airtel, I was getting 100 transfer rate and now

it has come down to 20. I am so so disappointed with the treatment Airtel gave me. They

didn't even tried to compensate me, they just asked me to disconnect my services if I am not

satisfied. Following are the names of Airtel officials in the hands of whom I got this

harrasment:

Rajat Sharma (198)

Gaurav Kapoor (Floor supervisor)

Vikram Singh/Ajay (Tam leader Jalandhar)

..and there were many other.

Heights of stupidity, harrasment, pathetic service, pathetic people working there.

To hell with Airtel