This is to Inform you that my name is Maninder singh and I am putting up in Gurgaon, few months back I was in Faridabad and now I have been relocated to Gurgaon (some 6 months back). I was using airtel broad band connection while I was in Faridabad under the a/c no.-15638028, its been 6 months now (I don’t even remember my phone number-this A/C no I got from your message only) since I have not used my connection now I would like to tell you what exactly happened
1) Initially I used to ask your call center executives that I want to disconnect my connection. There was no positive response and they kept on insisting that you pay and one of agent will come and will ask form you’re the disconnection application it took 3 months and their agent came and I paid 1900 rupees despite of I not using your connection.
2) Some agent of airtel came to me and I paid those 1900 rupees and I wrote a written application to him that I want to disconnect my connection –he said you write on the plain paper your work will be done and then he went back with my application.
3) 3 months after this I get messages from airtel and phone calls that you need to pay your airtel bill –why the hell (pardon for my language) should I pay as I have not used it for 6 moths then I have written an application to you also-the same thing I said to those people who called me and the response was like –Pls tell whom you gave that application.
4) How do I remember to whom I gave that application- my answer would be I gave that application to airtel-that guy was a representative of Airtel?
5) Why don’t airtel have this database that who was the agent who received my bill last time and can tame that guy for his poor work and why they are taming there customer on this.
6) This is so genuine that I payed for 3 months despite of zero usage because of my own genuine nature, but things have gone really up and now this is taking a heavy toll on me.
Maninder singh
Dissatisfied customer
9212174503
[email protected]
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