We are using Jaguar fittings. Bathroom spout started leaking for which we have asked customer care to attend the complaint. The technician attended the spout and said that the nut to the knob is missing and he will return with a proper spares soon, this was 1 month back. Since than we are constantly requesting customer care centre to attend to the complaint and requesting them to tell the technician to return the rubber washers which he removed and took away causing a continous water spillage and wastage.
Jaipur coutomer care centre is having a bunch of incompentance people and have no monitoring of the complaints attended and the progress of works. Each time you call them some different person is picking up the phone and no body is even giving the complaint number, in such case a complaint has to narret all his stories all over again.
BEING A CLASSIC AND ELLITE'S PEOPLE BRAND PLEASE CARRYOUT YOUR AUDITS AND TAKE CARE OF SUCH STUPID CUATOMER CARE CENTRES. SUCH PEOPLE WILL SINK YOUR REPUTATION AND BRAND IN MARKET.
Please attend to my leaking spout and save the wastage of water in my home and town. Your kind attention is highly appreciated.
My tpouble ticket no is = TT 647211010917
My cell no is : 09545527667