i am R Gopinathan consumer no. 24850 booked for gas cylinder with your dealer Pattammal Gas Agency Mudichur Road, West Tambaram on 31.08.2010. but till date the delivary not taken place.
I have changed my address and i have submitted all the required letter and copies of documents for change of address.
Since they are not answering over phone 22266691, I am visiting directly to your agency every day and they are telling that they have given gas delivery on 15.09.2010 and the same was returned due to change of address. My question is why we are giving change of address, before returning the cylinder they have to supply the gas cylinder to our new address (the present house is just opposite to the old house).
Again I requested them to deliver the cylinder to our new address but they are telling me that now I have to book again fresh and it will deliver after 15 days. Now I have booked again on 16.09.2010
Normally 21 days after delivering a cylinder only we are going and booking the second cylinder and it is coming after 15 days time.
may i know when they will supply of cylinder to us.