During May I bought Asian Paints from their dealer at Madurai Israel Paints. The quality of Royale Emulsion "Silver Blush" and "Sandstone" Matt finish paint were not up to the mark. I made a complaint to them and their Customer Copliance Executive came and inspected the painting. He then consulted their office and offered me with a Complementary Painting of around 100 sq ft space. (The defective painting covered more than 300 sq ft.) I wanted them to refund the amount for the defective material (4 Litres of Silver Blush). They say that there is no policy to refund money. I also heard from the Painter that their "Silver Blush" is a failure.
Now I am at a loss of around 3, 500/- I need to buy some other brand and re-paint the area. Can you come to my rescue and arrange to get refund of this amount along with the labour charges for the painter.
Vasudevan
Plot No. 9, TVS Lakshmi Nagar
Madurai 625003
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