I have a policy (REG1324151) with aviva india. there was a insatallment date due on march this year and i submitted the amout on 4th os march and got the reciept too. but aviva has declared my policy lapsed due to non payment of amount. I had lodged a complain no:001224780 on 29th of sep 2008 against this and also mailed them the scanned copy of my reciept. Till date there is no action taken and every day I talk to the customer care they say give us 3 working days but nothing is happening. Neither they are giving me any other mail id nor phone no. aviva is taking no action over my complain and neither informing me about the status.
I would request you to please take and appropriate action against aviva so that no customer should face this problem. I am affried i have lost my money by investing it in aviva.
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