Aviva Life Insurance
Incomplete Address

Hi,

I am Haneesh Hillary, taken a ULIP in Aviva - Life save plus policy no: LSP1813910.

One of the Advicer in Aviva has told me that the rider is free of cost for the Life Saver Plus. That was a wrong information, they have charged for the Riders. so I have cancelled the rider. For cancelling I have to submit my policy document. I have submitted it on Dec. Still I didn't recieve the policy document. So I have mailed to the customer care for the same. They are saying that the Address is incomplete. But I have provided my complete addess to them. That's Y I got the olicy document first time (before cancelling the rider). Now only they are saying that still the address is incomplete.

I don't know how to proceed with this. Thought of cancelling the Policy itelf.

Can any body help me please.