Inconsumercomplaints.com » Miscellaneous » Review / complaint: Axis Bank - Credit Card Collection agent acting as a Police Official | News #109420

Axis Bank
Credit Card Collection agent acting as a Police Official

Hi,

Today I received a call from a mobile no. 9911798137 stating that he was a police official and was calling from ITO Headquarters, Delhi and I have a Non Bailable arrest warrant issued against me and and a police constable is standing outside my old home which I have left around 4 Years back to arrest me. An further persuasion he gave me the number of an advocate Mr. Koul (9718368434) stating that he has processed my warrant. On calling this gentle man I came to know that he is an advocate for Axis bank and as I had not settled my dues and he had send summons to my address in which I no longer reside and my office which on inquiry I did not find any he had got the warrant issued. On asking on ways of how to solve the same he gave me the number of some Mr. Kumar (9540007827) who as per him is a manager in Axis Bank.

Before I could call this guy I again revived a call from the person who said he is a police officer and he insisted me to give my current address which I refused. I then told him that I am sitting in a police station in Delhi and am ready to get arrested from there. To my surprise he started shouting like anything and said that who told me to go their and started threatening me for no reason.

My story with Axis Bank is that due to some financial crisis I was not able to pay my bills and had settled my account with this bank in Aug 09 with 6 Installments. I had paid 3 installment and post that I never received any call from any one to collect the money and when I called the person collecting the installments he said that he had left Axis and some one else would be with me shortly. But I never received any call until today.

At first I got a bit tensed and later, on consulting with a friend told me that this in nothing but a trick used by the collection agents to scare a customers and collect money.

I want to file a legal case against this. Kindly confirm further action that I need to take against the same.

Thanks


Company: Axis Bank

Country: India

Category: Miscellaneous

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