From : Santosh Kumar Padhi
C/O Mrs Aparna Biswas
BC Road (Kagapara)
Behala, Kol-700034 (WB)
Tele No : 09836254772
1. I the above named Individual presently serving in Defence has purchased a Bajaj Ceiling Fan from Canteen Stores Department of HQ Eastern Command on 02 Apr 2008 vide Bill No : 001347 dated 02 Apr 2008 and fitted at my home at the above address.
2. After fitting of the said Ceiling Fan at my home the following problems are found during the use:-
(a) Fan is shouting as Generator which is block to the peace mind.
(b) The fan is not moving proper speed due to the sound.
(c) Some points of the regulator which was issued alongwith the Fan is not working.
(d) The lower canopy of the Fan which is covering the capacitor is found broken while open the Fan box at my home.
(e) The fan sound is also disturbing to the neighbors at night.
3. Due the above problems a family is suffering many problems during sleep at night due to Fans Sound or high temperature of the whether.
4. I reported this matter physically to the Rep of Bajaj Limited who is working in Canteen Store Depot at Command Canteen and the mechanical of Bajaj Limited Shri A Datt on telephone No 9830343558. After lapse of Three months no action has been taken by any authority.
5. I has also call to the following authority only on telephone as mentioned in your Customer care centre, but no office has attended the telephone :-
(a) Bajaj Electricals Limited, D-1, Hide Road, Kolkata-43
on telephone No- 24394095.
(b) Sananda Enterprise, 492, AJC Bose Sarani
on telephone No-26802110
6. Therefore, I became to start prayer at your office to Change the Said Fan and obtain a long faith with the items of Bajaj.