Dear sir,
I am using Barclay credit card (card no. 4339 4896 0854 0398) for the last 8-9 months. My complain is regarding the credit card bill, statement dated oct.18.I had made online payment of Rs.889.00 (through barclaycard.in) on oct 8 (last date of payment was oct 9). But i have been charged with late payment fee of Rs.561.80. I talked to their customer care to some Mr. Teles (om nov 13 at 12.30 am) but he neighter booked my complain nor did he forward my call to any senior ecutive.
my second complain is regarding bill, statement dated sept 19. Here i have been charged with Rs. 561.80 as overlimit fee.my point is that if i had already used my available credit limit than any further transaction should not have been accepted i.e. the transaction should have been declined.
So kindly try to get my complain resolve so that my mind could rest in peace.
Thanking you,
ABHISHEK KR.
Mob no.- 9968382288
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