Mental torture, mis behave and threating by tele callers
HELLO,
i am ravi verma from NEW DELHI, I was holding a Barclays Credit card with No-4339-4812-3442-5524 till NOV 09. for which i have cleared all the amount which i have utilised from it. the last payment which i have is on 4th DEC 09 Which is not cleared till date. & from last 1 months I am getting the 5-10 missed calls from the collection Dept about payment & messages also.when i received a call from payment dept they informed me that if i pay minimun amount of Rs.600/- they will issue me a final settelment bill so, BUT at next few minutes i received a call they used to tell me that is extra charges, they are doing only fraud again i have received a call then also they told me to make a payment of Minimum Amount of Rs-600/- they will going to issue me a final settelment bill. they are sending me a messages to make a payment or contact on 022 42495400, but this no is invalid or they don t have incoming calls faciliity., they had un necessarily added my name in some priority circle with out my consent & they had charged me of Rs- 6410/- which i had not paid & it takes me about 6 months to come out of that scheme. every time they send me a message that if i not pay the amount they will report to CIBIL. I am also holding other bank credit card but i dont have any problem with them.
The collection team has literally abused me and if i donot pick up the call they call my landline and abuse my family and threat them of dire consequenses. Because of these abusive calls, they abused my parents several times when my cell # was not available
now thet have started given threat to me n my family also, These collection agents speak as if they are road Hooligans and shout and scream to get the money out. me and my family are tortured by these agents on a regular basis. The bank has given me Mental and Physical Harrasment and has crushed the norms stated by RBI by indulging in Immoral Practises and forcing the customer and his family to pay.the phone no and names are given below from which i used to receive threating calls and abuse:
Sara & one male voice 022 42495400, 02239534500
022 42495200, 02242495000
I Kindly request you to do the needful and get me out of these fraudlental charges as the bank has really given me and my family a tough time with the collection calls. This information is said to be private and confidential and how on this earth they have given this private and confidential information to my family members.
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