Inconsumercomplaints.com » Miscellaneous » Review / complaint: BEST Bus - Frequent Cancellation for AS 440 | News #122730

BEST Bus
Frequent Cancellation for AS 440

This is to bring to your notice that AC bus AS 440 - Wadala Depot to Borivali Stn. East gets frequently cancelled - especially in the morning. The reason quoted by bus conductor & driver for cancellation is due to unavailability of AC buses in the morning. Also the AC buses provided for this route are very old, rickty and not in great shape. On a couple of occasions, bus drivers allocated for AS 440 don't know the bus stops & have to rely on the passengers for this information. This obviously leads to issues like bus stops being skipped, etc.

Strangely the unavailability of AC buses doesn't seem to affect the frequency & timings of - AC 503 which also starts from Wadala Depot. This completely ridiculous & not acceptable.

It's high time for someone to asses this situation & fix it - increase the number of AC buses by adding new AC buses to existing fleet and ensuring the timetables are followed, along with bus drivers with sufficient knowledge about the route & bus stops.


Company: BEST Bus

Country: India   State: Maharashtra   City: Mumbai City

Category: Miscellaneous

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