We have a LPG Gas Connection with Bharat Petrolium LPG in Chennai. We have the connection with the Valasaravakkam Branch of Bharat Petrolium Gas Agency.
We have double cylinder connection, but the agency is delivering cylinder for one cylinder only. When contacted the Agency Manager, he said the double cylinder means the second cylinder should be keep as reserve. Nowhere it says that the agency should consider the double cylinder connection as the consumer is having two cylinders and the agency should delivery two cylinders separately.
As fas as my knowledge, when a consumer is having double cylinder connection the agency should treat as two connections and should deliver accordingly.
We also should not forget that the government itself mention in ration cards as - gas connection - double or single and will provide kerosene to those who have single cylinder connection.
Thanks and regards,
Venkata Raghavulu B
Mobile # 9094001171
Land line: 044-65487590