Dear Mr. Chetan,
every time asking same question and ever time you are giving same fixed formate mail which is irrelavant to my problem. whe i mailed you your repransantative called me and give same explanation but not giving any solution.
You know since two month i ahve been following for the same matter how much time you will take to solve just little problem.
If you take this much time to solve this problem i dont know how you phase if anfy big issue. I dont know whether you dont want to resolve the issue it is you habit to sell the product with a fake comments.
I hope in this time you call me with only possitive solution.
Please note that i want to know my Holiday Voucher No Not a Air ticket Voucher No.
Please provide the same immediately.
Regards
Ashish Garg
9910392550
& On Mon, 26/10/09, Feedback Club wrote:
From: Feedback Club
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
To: "'ashish garg'"
Date: Monday, 26 October, 6:41 PM
Dear Member,
Thanks for your mail to us.
With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 1800 1024242 toll free, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
CHETAN ARYA
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: ashish garg [mailto: [email protected]]
Sent: Monday, October 26 10:29 AM
To: Feedback
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
Dear Sir,
I am not asking my Air Ticket Voucher I am asking My Holiday Voucher No Whiach you had offerd for 2 night 3 Days.
As per you Bangalore Office they are saying that It Must Be ITBC followed by Four Digit.
Please let ne know the same.
Do not misguide me the same is already with me.
Regards
Ashish Garg
9910392550
& On Sat, 24/10/09, Feedback Club wrote:
From: Feedback Club
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
To: "'ashish garg'"
Date: Saturday, 24 October, 4:50 PM
Dear Member,
Thanks for your mail to us,
With reference to your mail we would like to inform you that your holiday voucher no is IT16841.and then
Please visit:
www.bigcity.in/indiatodaybookclub
On the registration pages:
1. Enter your Round Trip Air Ticket voucher number issued by India Today Book Club.
2. Dear India Today Book Club member, your voucher number has been verified. Click here to register for your booking request form.
3. Fill in the form below. Please double check the contact details including email id because this is where we will send you your booking request form.
4. Dear India Today Book Club member, You have successfully completed your registration. Your Booking request form will be emailed to you within the next 10 working days. Please be sure your spam-blocking software does not block the e-mail containing the booking request form. Please add this address ([email protected]) to your address book to improve success of delivery.
Thank you for registering and Congratulations. Your Gift voucher will be e-mailed to you within 24 Hours.
*Terms and conditions apply.
To redeem your Round Trip Air Ticket voucher and get your booking request form, please visit the URL:
URL: http://www.bigcity.in/indiatodaybookclub
Email ID: [email protected]
PO Box Address: Premier Sales Promotions Pvt Ltd.
PO Box No: 5042
Bangalore-560001
Please call us on (011-40502424 9:30 am to 6:30 pm, all 7 days)
Or email at [email protected]
Warm Regards,
Santosh Rawat
Executive Relations
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: ashish garg [mailto: [email protected]]
Sent: Saturday, October 24 9:55 AM
To: Feedback
Cc: [email protected]
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
Dera Mr. Nawed,
They have denyed to resolve the issue they are saying that we can issue holiday gift voucher once you will provide the Voucher No.
Voucher No you can only provide no Big City Club.
at the time of selling prduct you havent informed us these kind of system.
Mr. Sagar Told me that they will give Member ID that is sufficient for booking.
It means you are neglting the coustomer after selling the product, ..
why you can not the resolve the issue?. is this issue not able to resolve.
if you not resolve the issue then what about your holiday voucher which you have offer with this product. Who will bear this looss???
Please take this matter searously do not ignore.
Regards
Ashish Garg
& On Fri, 23/10/09, Feedback Club wrote:
From: Feedback Club
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
To: "'ashish garg'"
Date: Friday, 23 October, 5:22 PM
Dear Member
Thanks for your mail to us.
With reference to your mail we would like to inform you that we unable to do anything regarding the same kindly contact to the big city through the mention details “Call at 080 4055 4850 or email at [email protected].” they do the needful regarding the same.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number 011-40502424.
Warm Regards,
Mohd Nawed
Executive Relations
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: ashish garg [mailto: [email protected]]
Sent: Friday, October 23 10:43 AM
To: Feedback
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
I hope you will resolve the issue soon and you will over come your techinical issue.
Regards
Ashish Garg
& On Thu, 22/10/09, Feedback Club wrote:
From: Feedback Club
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
To: "'ashish garg'"
Date: Thursday, 22 October, 2:35 PM
Dear Member,
We sincerely apologize for inconvenience caused to you.
With reference to your mail we would like to inform you that due to some technical problem your request was not processed so we have again forwarded your mail to our concern department with required all details.
Very soon we will inform you about the status of your request.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For further queries, please feel free to get back to us at
[email protected] or for any query please call us at 011- 40502424 or 1800 10 24242 (toll free) or SMS ITBC to 52424 or write to us at,
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
CHETAN ARYA
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: ashish garg [mailto: [email protected]]
Sent: Thursday, October 22 10:24 AM
To: Feedback
Cc: [email protected]; [email protected] ; Feedback; ITBC4U
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
Dear Mr. Chetan,
How mouch time will take this issue?
Will it resolve???...
Mr. Saurabh told that it will take 48 hour..
Regards
Ashish Garg
9910392550
& On Fri, 16/10/09, Feedback Club wrote:
From: Feedback Club
Subject: RE: Fw: Re: Fw: RE: Holiday Voucher
To: "'ashish garg'"
Date: Friday, 16 October, 12:46 PM
Dear Member,
Thanks for your mail to us.
With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 1800 1024242 toll free, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
CHETAN ARYA
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: ashish garg [mailto: [email protected]]
Sent: Friday, October 16 12:14 PM
Cc: Feedback; ITBC4U
Subject: Re: Fw: Re: Fw: RE: Holiday Voucher
Please let me know whether you are intreasted to resolve the issue or not?
If not please tell me.
If not so keep Rs. 2500/- and give a toke to Mr. Sagar Verma to enjoy dewali.
Mr. Sagar enjoy Dewali on My 2500/-
Regards
Ashish Garg
9910392550
& On Sat, 10/10/09, ashish garg wrote:
From: ashish garg
Subject: Fw: Re: Fw: RE: Holiday Voucher
To: [email protected], [email protected], [email protected]
Cc: [email protected]
Date: Saturday, 10 October, 10:44 AM
Dear Mr. Saurabh,
As disuseesd you you have commited that this issue will resolve within 48 hour but it is still same..
Mr. Sagar Verma please respond you hade create this issue and made a wrong commitment you told that booking will done only bases your bookindg-ID can you make it.
Dont cheat to any body and increase your business
Mr. Saurabh i hope you will resolve this issue by today it self.
Regards
Ashish Garg
9910392550
& On Fri, 9/10/09, ashish garg wrote:
From: ashish garg
Subject: Re: Fw: RE: Holiday Voucher
To:
Cc: [email protected]
Date: Friday, 9 October, 2:45 PM
Dear Mr. Saurabh
as discussed with you still iam waiting for responce.
Regards
Ashish Garg
& On Tue, 6/10/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected], [email protected], [email protected]
Cc: Date: Tuesday, 6 October, 11:46 AM
Please reply as soon as possible.
Regards
Ashish Garg
& On Mon, 5/10/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Cc: [email protected], [email protected]
Date: Monday, 5 October, 12:34 PM
Dear SIr,
My 16 digit uinque code no is 13074108A090062977
Please provide me My Voucher No to get Holiday Voucher Request Form.
I have spoken to? Your Delhi Office they told that you will provide the same.
Regards
Ashish Garg
& On Mon, 5/10/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Date: Monday, 5 October, 12:22 PM
& On Mon, 5/10/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Cc: [email protected]
Date: Monday, 5 October, 12:17 PM
Dear Sir,
I thik you are not intreasted to resolve the issue.
It is your process you sold the product with wrong commitment and forget them.
Mr. Sagar is the person who has closed this deal.
& On Thu, 1/10/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Cc: [email protected]
Date: Thursday, 1 October, 12:21 PM
Dear Sir,
After sending so many reminder still you are not responding.
It shows your negligency after selling the product you forgot about the offer which you had proposed.
it is like cheating the coustomer by such a Big Brand.
you are requested to resolve the issue immediately.
Mr. Sagar please not do this again with any body.
Regards
Ashish Garg
9910392550
& On Wed, 30/9/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Date: Wednesday, 30 September, 1:39 PM
Reminder.
Please responde immediately it is highy time now.
Mr. Sagar called me but not given any solution.
Regards
Ashish Garg
9910392550
& On Sat, 26/9/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Date: Saturday, 26 September, 4:45 PM
No response yet...
Regards
Ashish Garg
9910392550
& On Sat, 26/9/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Date: Saturday, 26 September, 10:56 AM
Still waiting for response.
Please take necessery action as soon as possible.
Regards
Ashish Garg
9910392550
& On Thu, 24/9/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Date: Thursday, 24 September, 3:01 PM
Dear Sir,
It is high time now.
Since last one months i am strugling to get Booking Request form.
Please provid me my voucher no which i had made requested so many time.
Mr. Sagar has give me my Booking id they need voucher no.
Please help me now i am loosing faith on your promotional offer of Idiai Today.
On this bases you are asking some reference how can i give some reference.
Thius is too much.
Regards
Ashish Garg
9910392550
& On Tue, 15/9/09, ashish garg wrote:
From: ashish garg
Subject: Fw: RE: Holiday Voucher
To: [email protected]
Date: Tuesday, 15 September, 5:02 PM
Dear Sir,
I Ashish Garg Memberid no ITBC0991741
while claming my holiday gift voucher i could not download Booking Request form for domestic holiday voucher.for ur reference i am enclosing the page where it showing only ait ticket voucher no not Holiday voucher.'
i ahve contaced you bangalore office they are asking voucher no to send Booking request form for Domestic holiday.
please provide the voucher no and send Booking request form.
please do the need full for the same.
Regards
Ashish Garg
9910392550
& On Tue, 8/9/09, ashish garg wrote:
From: ashish garg
Subject: RE: Holiday Voucher
To: "Response" < [email protected] >
Date: Tuesday, 8 September, 4:33 PM
I have already mailed them but could not get any response.
Regards
Ashish Garg
& On Tue, 8/9/09, Response < [email protected] > wrote:
From: Response < [email protected] >
Subject: RE: Holiday Voucher
To: "'ashish garg'"
Date: Tuesday, 8 September, 12:59 PM
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that kindly contact the following with your concerned query:
Email ID: [email protected]
Contact no: - 08040554850
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Executive Relations
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: ashish garg [mailto: [email protected]]
Sent: Tuesday, September 08 11:47 AM
To: response (ITBC)
Cc: Feedback; [email protected]
Subject: Fw: Holiday Voucher
please do the need full for the same.
'
Regards
Ashish Garg
& On Sat, 5/9/09, ashish garg wrote:
From: ashish garg
Subject: Holiday Voucher
To: [email protected]
Cc: [email protected]
Date: Saturday, 5 September, 1:47 PM
Dear Sir,
I Ashish Garg Member Id ITBC0991741.
while clmaing free gift voucher i have entred Round trip ticket voucher No and submit the contact details with Email Id for Booking Request form. but i coul not down load the request form due to system problem becouse system was hanged.
I request you kindly sent the booking request form in my E-mail ID.
Regrads
Ashish Garg
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This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
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