BSNL BROADBAND HOME 750
POOR CONNECTIVITY

15/08

Dear Sir,

I have BSNL Broadband internet connection (with phone line). I have Huawei Quidway WA1003A Modem.

The problem is whenever I tried to connect to the internet the connection will be on 5 min. or so, then the connection stops. Refreshing does not help. Sometimes I switch off the Modem and switch on. Sometimes I get the connection. But again the problem persists. Thus, if I want to listen to a song online, it will take an HOUR or so.

I complained to BSNL, Banglore. They responded and the connectivity was OK then. But again after 2 days the same problem continues.

I do not know whether the same type of problem is faced by other BSNL Broadbank users and what is the real problem. Whether it is line fault or failure at BSNL server.

I request you to take up the matter with appropriate authorities and solve the problem.

My landline number is 080.26604464

My mobile no: 9902759603 (Morning 6 to 9.00 and Evening after 7.00pm)

Regards,

G K SADASHIVA