Respacted Sir,
SUB: misbehav from customer care desk of bsnl office KHAMBHAT, officer name pratibmaben soni.
sir,
your customer care officer pratibmaben soni alwayes misbehav with customer of bsnl and she alwayes treat like peon with customer of bsnl, now a days she give me answer in a rude maner . first she was not updated with new scheme of bsnl and do not gave proper guidence to clients of bsnl . i want to use your new launch scheme " aa abe laute chale " . i want my old bsnl mobile number 9428435473 through this scheme, when i go to your customere care dest then your officer pratimaben soni told me that we have no scheme like this, when i tell her mem i already confirm that this is a newly launch scheme but she dont want to hear my words and use rude lenguage with me . when i urge her next day then she talk with her higher officer and she confirm about this scheme . sir till my number 9428435473 is not activated . today i call her for asking status for this number but pratimaben soni was totally angry on me and she said i dont know about your card activation.
sir now i dont want to continue relation with your bsnl orgenization because your customer service is so poor . i request you please give me my money back & also i want to submit this new sim at your office khambhat . please tell me when i submit this sim at your office at that time i submit this sim at your office.
sir if you heard of your customer then please give street punishment to pratimaben soni because this khambhat office is rural office and all person come hear are illetrate & she alwayes treat like dog with all clients and all clients of banl are stay away from bsnl.
sir please give me reply for this complaint.
regards
JAGDISH . C . PATEL
KUTA POLE
ZANDA CHOWKE
KHAMBHAT - 388620
9428153573
9825056418
02698 - 225151
223204
223281
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