Sir/mam,
i m jatin gautam from panchkula. I m using bsnl prepaid mobile connection, i m sorry to say but i am not satisfy with your services that you are prevailing to yours customers. the sector i.e 25 sector, panchkula in which i am living, network problem remain everytime. i cant understand whts the problem in this, even when power cut took place in our locality our network also go. whats the link with electricity in that case. from last 2 weeks it is now 2 much, there is a bsnl tower in our sector but not working, we are facing roaming while we are in punjab region. we go in bsnl exchange to file a complaint also and asked them for the solution of this problem but they said to us, "if network is not coming than switch off ur mobile phones what we can do". Is this is the way of saying to your customers. we are harrasing from your services.
sir/mam i m really very much obliged to you if you do some action and solve this problem as soon as possible. on the behalf of whole your customers (in this sector) i m requesting you. i hope again you will provide us better services now and in future also, and help us.
thanking you.
jatin gautam
sector-25
panchkula
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